Execution

Writing & Execution

  • “You can say the right thing about a product and nobody will listen,” said Bernbach (long before the advent of positioning). “But you've got to say it in such a way people will feel it in their gut. Because if they don't feel it, nothing will happen.”

  • How does it feel to be this person? Find the emotion.

  • As you form a defense, your first instincts may be to build a bridge from where you are to where your client is. (“If only I could get them to see how great these ads are.”) Instead, get over to where your client is and build a bridge back to your position. With such an attitude, your argument will be more empathetic and more persuasive, because you are seeing the problem from your client's perspective.

  • Never show what you're saying and never say what you're showing.

  • When you've said what you need to say, stop.

  • Write like people talk

  • Pretend you're writing a letter

  • Visualize this person you're writing the letter to. She's not a “female, 18 to 34, household income of blah-blah.” She's a woman named Jill who's been thinking about getting a newer, smaller car.

  • Put your most interesting, surprising, or persuasive point in the first line if you can.

  • Cut away every part of the ad you don't need, which is usually most of it.

  • “Inside every fat ad there's a thinner and better one trying to get out.” –Tony Cox

  • Every element you add to a layout reduces the importance of all the other elements. And conversely, every item you subtract raises the visibility and importance of what's left.

  • As long as your client's product is ultimately portrayed in a positive light or is seen to solve a customer problem, the net takeaway is positive.

  • “The true communication isn't what you say. It's what the receiver takes away.” –Tom Monahan 

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